We ask all our customers who have Switchback or Trigger Action travel mugs to immediately stop using these products and submit a request via this website to receive a free replacement lid, because the lid threads may shrink when exposed to heat and torque, which can cause the lid to loosen during use, posing a burn hazard.
Name | Size | Product Identification Number |
---|---|---|
Switchback | 354ml / 12oz | 20-01437, 20-02363 |
384ml / 13oz | 20-02363 | |
473ml / 16oz | 20-01436, 20-02354, 20-02211 | |
Trigger Action | 250ml / 8.5oz | 20-02824 |
354ml / 12oz (slim) | 20-02825, 20-02779 | |
354ml / 12oz | 20-02454, 20-02033 | |
473ml / 16oz | 20-02957, 20-02030, 20-02745, 20-02453 | |
591ml / 20oz | 20-02746, 20-02034 |
Here you can find the serial number:
Do you have any of these? Fill out the form here: Stanley Recall Form
If you have a larger quantity of cups, please contact kundeservice@ultimatenordic.no